FirstOnline is FirstBank’s brand name for Internet Banking.
The product allows customers to perform banking transactions via the Internet, without the waiting and restrictions associated with branch banking.
View account balances
View and print statement of account
Transfer funds between your accounts
Transfer funds to 3rd party accounts within FirstBank
For customers in Diaspora
NOTE: Customers MUST create a Secret question for him/her self on his/her profile.
How do I reset my password without sending mails?
Click on the forget your password link on the online login page
If a customer forgets his/her username and password what would he/she do?
Send mail to their branch or to
email@example.com How does a customer log unto the online banking site?
Log on to www.firstbanknigeria.com
On Self Service, click on Internet Banking Log In
Click on either Retail User login or Corporate User login
Key in User ID or Corporate ID and User ID
Type in your Password and click Login
What is a Token?
A Token is a security device that generates random numbers to be used for online transfers.
Must a customer use a token?
Yes, it is mandatory for all customers.
How does a customer request for a token?
For customer abroad
For customers within Nigeria
Visit the branch nearest to you
FirsteConnect is a multi-platform internet payment solution that enables Merchants and Retailers accept payments for goods and services on their websites.
Creates online visibility at no extra cost
Increases awareness and reach of the SME’s products and services.
Provides an opportunity to interact with buyers & potential clients from all locations in Nigeria and globally.
Reduces cost of doing business since customers can order for goods without visiting business location
Online Reporting Tool
Opportunity to interact with buyers & potential purchasers.
Increased reach and sales turnover.
Opportunities to connect with friends and people of common interest
Price comparison & competitive pricing
Buying at discounted prices
Enjoy credit facility on products ( in line with consumer banking financing guidelines)